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What is your delivery timeline?
Most orders arrive within three to seven business days depending on your location, with metro areas generally seeing faster delivery. A tracking link is shared as soon as your order ships so you can follow its progress in real time.
How do returns and exchanges work?
Returns and exchanges are accepted within the window stated on our policy page, provided the item is unworn, unwashed, and has its original tags attached. Reach out to our support team with your order number to begin the process.
What payment options are available?
We support major cards, UPI, net banking, and cash on delivery where available, giving you flexibility to choose whichever payment method feels most convenient.
How can I check my order status?
Log into your account to view current order status, or use the tracking link sent to you by email once your order ships. If anything looks off, our support team is happy to check further on your behalf.
Do you offer size guidance?
Yes, every product page includes a detailed size chart with specific measurements. We recommend comparing these against a similar garment you already own for the most accurate fit before ordering.
What if my item arrives damaged?
Contact our support team immediately with photos of the damaged item and packaging, and we will arrange a replacement or refund promptly once the issue is verified.
Can I cancel my order after placing it?
Orders can usually be cancelled within a short window before they move into processing. Reach out to our support team as soon as possible if you need to make changes, since orders already dispatched cannot be recalled.
Do you ship internationally?
Shipping availability depends on your destination, with full details available on our shipping policy page. For locations not currently listed, contact our support team to check if arrangements can be made.
How do I contact customer support?
You can reach our support team through the contact page, and we aim to respond to every message within one business day, with slightly longer response times possible during high-volume sale periods.
What if I received the wrong item?
If you receive an incorrect item, contact our support team right away with your order number and a photo of what arrived, and we will arrange a correction or replacement as quickly as possible.
Do prices ever change after I place an order?
Once your order is confirmed, the price you paid is locked in, regardless of later price changes on the product due to sales or restocks.
If your question isn’t answered here, our support team is always just a message away and happy to help with anything specific to your order or shopping experience.